Why This Colorado Homeowner Chose Warmboard
We recently had the pleasure of sitting down with a homeowner in Colorado who shared their incredible experience with Warmboard radiant heating. Their story highlights the benefits of this innovative system, from unparalleled comfort to exceptional customer service.
Watch the Video Interview:
Before we dive into the details, watch the full interview with the homeowner:
The Decision to Go Radiant
The homeowner’s journey to Warmboard began with a clear vision: no furnace. Having experienced the common drawbacks of forced-air systems – hot air rising, cold floors, and uneven heating – they were determined to find a more efficient and comfortable solution. Their research led them to radiant heat, and specifically to Warmboard, after discovering Matt Risinger’s positive reviews.
What truly resonated from an architectural background was Warmboard’s ingenuity, design, and the “plug-and-play” aspect of the installation. Beyond comfort, the ability to zone heating was a major draw. As the homeowner explains, “I wanted to be able to heat say in our family room and not necessarily have to heat the bedrooms or her office or the bathrooms, but if we wanted to heat those then I could turn this heat off in here or down and so it’s much more efficient cost wise because you’re not heating your whole house every time you turn the furnace on” [01:04]. This efficiency and control have left them “thoroughly… couldn’t be happier” [01:26].
Why Warmboard Stood Out
While Matt Risinger’s recommendation was significant, the “plug-and-play” nature of Warmboard was the deciding factor. Unlike other radiant systems that involve piecing together various elements like boilers, Warmboard offers a comprehensive, all-in-one radiant floor heating design. This streamlined approach made the installation simpler and more efficient.
Unwavering Recommendation
When asked if they would recommend Warmboard to others, the homeowner unequivocally responded, “absolutely and I have probably a hundred stuff times anytime somebody comes out here” [02:26]. The consistent question from visitors about the location of their furnace invariably leads to a discussion about radiant floor heating and the benefits of Warmboard. They consistently praise the system’s simplicity and ease of installation.
A Testament to Customer Service
A striking example of Warmboard’s commitment to customer service occurred during the framing stage. The framers mistakenly started the panel installation on the wrong side of the house. Fortunately, a Warmboard representative, Larry, was on-site and caught the error. What followed was an extraordinary display of problem-solving:
“Larry got in touch with your partner Dave uh explain the situation we’re all on the phone uh explain the situation what are we going to do uh between the two of you you came up with the the solution that and they basically didn’t think this was possible but this is what you guys did you on the spot redesigned the whole system basically flipped it from side to side… david got it done on the computer got it done that same day shipped it out to me next day or ups I had it in my hands about 10 o’clock the next morning and we were able to get back on track and so we virtually lost maybe a half a day” [04:08].
This quick, decisive, and effective response prevented significant delays and highlights the unparalleled support Warmboard provides.
Seamless Integration with Trades
The homeowner also lauded the experience with their plumber, Eric Curtis of Mid Cities Plumbing. Eric’s craftsmanship and efficiency were exceptional. He meticulously installed every inch of the tubing himself, completing the extensive 8,900 square feet of tubing in less than a week. The collaboration between Eric and the Warmboard team ensured a smooth and precise installation of the Warmboard Comfort System (WCS).
Watch more Warmboard interviews here.
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