You guys go the extra mile

"…Without question though, the one facet of our Warmboard experience that stood out most was when your salesperson offered to lend me a router to finish the installation. It was definitely above the call of duty and I really appreciated it. From one craftsman to another, he had clearly done quite a few projects himself and I was in the middle of working on many portions of the renovation myself, so it was really helpful to see that you guys would go the extra mile to make it happen."