Every individual seems passionate and ethical

"I've conversed with individuals from every facet of their company each person has been extremely helpful and informative … even though I was a novice on these issues when starting out. Over the three years of designing my project and enduring construction delays for various reasons, I've sent them a ton of questions and phone messages. They have followed up on every single one ... even providing technical information and explanations. Every individual seems passionate, and ethical, about the product...where do you find that today??"